State Farm® Insurance Agent Lona Mauk

"Chauncy was so helpful! Thanks to Chauncy for making the process so easy for my husband and I with our air conditioning claim. She was so sweet and great."

"Love Lona Mauk State Farm! Chauncy took care of our needs and got back with us so fast!"

"Great customer service here at Lona’s office. Chauncey and Samantha worked very well together to help me get my account all straightened up."

"I was referred by Chauncy for an Auto quote and Carrie helped us get our policy started. From the referral to the changing of our policy they were both very helpful and knowledgeable. They both answered all the questions we had and were super quick to any email! Great customer service from both ladies. We didn’t have to think twice about changing companies after the 1st phone call. Once we switched they made setting up the app sure easy. Wish we would have switched a long time ago!"

"Nelly Kaumo went above and beyond after my car accident. She was incredibly helpful, kind, and made the whole process so much easier. I truly felt supported every step of the way; I couldn't have asked for better service."

"The staff here has been so helpful in helping me get the coverage I needed in my budget. Chauncy R referred me to the agency and Mary L ran some different bundles for me to see what would work for me! Both ladies were so patient with me and busy life. Both of their communication during this experience was top tier! They explained everything and offered options I had never considered. Thank you so much!!!"

"I have been with StateFarm for now 4 years and have been very pleased with my home and auto insurance. Samantha helped me with my drive save and got me all fixed up thank you"

"Samantha is very helpful and sweet thank you for helping us"

"Samantha helped me add a new vehicle and set up my drive and save.Every time I need help I go into the office and all the ladies are so helpful.Lona Mauk is the best insurance company in town."

"Great service everyone was really nice"

"Lona Mauk State Farm is the best in Athens Texas. The ladies are always nice and professional. Samantha is always sweet and helpful every time I go in for help."

"I spoke to Nelly, she did a great job getting me low quotes! She answered all my questions, very friendly and helpful!!"

"I recently switched to Lona Mauk State Farm for my home insurance, and I couldn't be happier with the experience. Carrie made the process super easy to understand, and took the time to explain all the details to me. They offered a range of options that fit my needs and budget, without any pushy sales tactics!"

"I never realized how great Lona Mauk’s service was till I changed to another agent….stupid me. Lona’s office has reevaluated my policies, took off unnecessary coverages, and now they are efficient enough to call me when I owe them money, which I appreciate. Lona also fixed a huge and expensive mistake another agent (a relative!) caused me. THANK YOU LONA MAUK, YOU ARE THE BEST AGENT EVER."

"Yoselyn was very informative and most helpful! I appreciate feeling like a real person with each and every experience I've had with this office. Positive experience all around!"

"I am so thankful to be back with State Farm on our auto’s. The only reason we had to move our autos was because we bought a Kia Sportage and because they use a key it couldn’t be covered at the time. But thankfully now they cover Kia’s so we are back! And St Farm was $200 less a month than Allstate! Plus the ladies at this office are always so friendly and helpful and Never make you feel like you’re a bother."

"We just moved our policies to Lona Mauk in Athens and Chauncy and Samantha have been so sweet and professional and have helped me and my husband thank you!!!"

"Chauncy has been so attentive and helpful as we navigated adding my daughter as a new driver and then as we added a vehicle, changed coverage, etc. She assisted us in getting the best possible coverage for my daughter and offered ways to discount her insurance. Every time I reached out to her, she got back to me promptly and got everything done really quickly. So appreciate working with her and wouldn’t hesitate to recommend her!"

"Always super friendly service! Jenny got me into a tailor made policy for my new car quickly and easily, couldn’t ask for a more smooth process!"

"Great place. Jenny at State Farm was kind, sweet and understanding. Took time to listen to my needs and help me with all my concerns. Thank You"

"Very lovey young lady Samantha helped me and the office is very nice. State Farm is the best in town!"

"Chauncy, thank you so much for all your help with getting the paperwork sorted! We really appreciate you making it so easy to add our vehicle – everything was super clear and straightforward. It’s been a breeze working with you! We've been clients of Lona's for ages and you've totally shown us why we keep coming back. Thanks again."

"I worked with Mary Long today and she was able to provide me with great auto coverage, short term disability coverage, and a life insurance policy. Mary was extremely easy to talk to, not at all pushy, and so understanding of my needs. She also helped provide the coverages to my daughter as she has gone out on her own and is “adulting”. I can’t say enough good things about Mary and all she has done for us. So glad to be a Star Farm customer now."

"I just want to say I needed some information , so I called & talked with Jenny at the Athens office a couple of times. She was so helpful & very courteous. She was very professional & pleasant to talk with. She even gave me a follow up call which is rare these days. This sort of customer care is excellent . I would recommend Lona Mauk & her staff as insurance agents to anyone I know. 👍"

"Carrie was very helpful in handling my changes and was very respectful and professional. she is a pleasure to work and very knowledgeable about the insurance business."