State Farm® Insurance Agent Lona Mauk
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ruthann Shelton
June 21, 2025
5
out of
5
rating by Ruthann Shelton
"Carrie was very helpful in handling my changes and was very respectful and professional. she is a pleasure to work and very knowledgeable about the insurance business."
Ben McCartney
June 21, 2025
5
out of
5
rating by Ben McCartney
"I recently went in to renew and slightly modify my house, car, and umbrella policies, and was impressed by the professionalism, knowledge, and courtesy of an agent named Dee. I have shopped around extensively for the best policies that suit my family's needs, and determined that the Lona Mauk-State Farm agency definitely offered the best value."
Vanessa Tovar
June 19, 2025
5
out of
5
rating by Vanessa Tovar
"Carrie is amazing and very helpful."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Carrie; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jim Long
June 18, 2025
5
out of
5
rating by Jim Long
"Samantha and Chauncy have helped my wife and I during the claim process. Y’all have really been amazing! Have treated us like family! Thank you!"
We responded:
"We’re thankful for you and your Five Star Review with such heartfelt comments! Both Samantha and Chauncy are committed to excellent customer service. It’s our pleasure to assist you with your insurance needs and we're happy that you and your wife are a part of the State Farm family!"
Karen Long
June 18, 2025
5
out of
5
rating by Karen Long
"Samantha & Chauncy was so helpful with our claim. They treated us like family."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office and felt as though you were treated like family as that's our goal. If you ever have any questions or need assistance, we’re here to help!"
Bruce Autry
June 17, 2025
5
out of
5
rating by Bruce Autry
"Samantha and Dee helped me get my car insured and State Farm always takes care of me. Thank you Lona"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Marsha Allen
June 16, 2025
5
out of
5
rating by Marsha Allen
"Samantha is so sweet and always so helpful"
We responded:
"Thank you for your 5-star review! Samantha is committed to the best customer service possible, and I appreciate your kind comments in recognition of her efforts! My State Farm team and I are happy to be your good neighbor! "
Maribel Romero
June 7, 2025
5
out of
5
rating by Maribel Romero
"Chauncy is always so helpful , great customer service 🙏"
We responded:
"Thank you, Maribel, for your Five Star Review and positive comments regarding Chauncy! As you are all about providing excellent customer service, your review is very meaningful! We appreciate your being a part of the State Farm family."
Cindy Gray
May 29, 2025
5
out of
5
rating by Cindy Gray
"I have been dealing with Chauncy at the office. She noticed that Corporate had made a mistake. Chauncy called me to let me know and had followed through until it was all resolved. Chauncy is a great example of customer service."
We responded:
"So appreciate your Five Star Review and positive comments about Chauncy’s great customer service! Happy she discovered and resolved an issue for you, Cindy, and it’s kind of you to take the time to let others know. We are here to help!"
George Cox
May 22, 2025
5
out of
5
rating by George Cox
"We have insured our cars and homes with Lona for over 30 years and have always had exemplary service. Currently, we requested that our replacement cost and personal property coverage be reviewed. The matter was handled by Carrie Worth, an agent in Lona’s office. I could make a number of comments about Carrie’s assistance, all of them highly complimentary, but in one word she was simply outstanding and we felt very, very well taken care of. Thanks Carrie, and thanks Lona for the great and attentive service you always provide us. Tom and Kristi Cox"
We responded:
"Wow, Tom, what an absolute wonderful Five Star Review that has so touched my heart! You and Kristi have been such faithful clients of mine and it means the world to me! So appreciate your kind words regarding Carrie as she truly has a servant’s heart. My deepest gratitude to you for taking the time to share your experience with your auto and home insurance! Blessings always, Lona "
Emily Montgomery
May 16, 2025
5
out of
5
rating by Emily Montgomery
"The staff at this office are absolutely amazing. The rates are great and the service cant be beat. Highly recommend"
We responded:
"What a fantastic Five Star Review Emily! Thank you for sharing and making our day. We truly are here to help with all your insurance needs!"
Kristy Bennett
May 16, 2025
5
out of
5
rating by Kristy Bennett
"I can’t think Jennifer Carroll enough for all her help. Very knowledgeable and always there to answer any questions I have."
We responded:
"Your Five Star Review and compliments regarding Jenny are greatly appreciated Kristy! We are happy to help with your insurance needs and thankful to have you as a part of the State Farm family."
Sarah Mershon
May 16, 2025
5
out of
5
rating by Sarah Mershon
"Absolutely the best insurance company and her employees are the best Jenny is always helpful and sincerely cares about the customers it’s more of like a family. You don’t find that now a days."
We responded:
"So appreciate your Five Star Review and wonderful comments Sarah! Thank you for taking the time to share them and compliment Jenny - we really do care about serving others and their insurance needs to the best of our ability!"
Tatum Pugh
March 18, 2025
5
out of
5
rating by Tatum Pugh
"Mary Elisabeth was so nice and easy to work with! She was very patient with me and answered all of my questions. I appreciate her and Lona Mauk State Farm Insurance very much!"
We responded:
"And we appreciate you, Tatum, for being a part of our State Farm family! Thank you for taking the time to compliment Mary and give a Five Star Review!"
Jessie Klanchnik
March 10, 2025
5
out of
5
rating by Jessie Klanchnik
"I worked with Mary and had to rave about it! She was so sweet and walked me through everything I needed. I came in pretty late in the day, but she was so quick and knowledgeable that it took no time at all."
We responded:
"What a rave and positive Five Star Review regarding Mary helping you with your insurance needs! Thank you for being a part of our State Farm family - we appreciate you!"
Judy Miller
January 24, 2025
5
out of
5
rating by Judy Miller
"We are very happy with State Farm. They always handle our request and issues efficiently."
We responded:
"Thank you, Judy, for your kind words and Five Star Review! We appreciate you and your business!"
Shay Moehrig
January 23, 2025
5
out of
5
rating by Shay Moehrig
"Samantha was very helpful and knowledgeable of all my concerns and was able to help me with my mother’s account! I highly recommend her to help with all your insurance needs! Thank you so much Samantha!!"
We responded:
"Thrilled that Samantha was able to assist you with your mother’s insurance and for you taking the time to give a Five Star Review! Appreciate your vote of confidence and sharing the experience you had with Samantha!"
Sharon Davis
January 23, 2025
5
out of
5
rating by Sharon Davis
"Samatha has a great personality. She is a people person and shows how much she cares for her job with her quick knowledge of the Insurance world. Thank you for the professional service. Sharon Davis"
We responded:
"Really appreciate your wonderful Five Star Review and experience regarding Samantha! She does strive to be caring and knowledgeable in her professionalism. Thank you so much, Sharon, for being a part of the State Farm family!"
Kelly Hancock
January 10, 2025
5
out of
5
rating by Kelly Hancock
"I had the best experience! Mary Long was so helpful and friendly. She made an me feel at ease and I felt upon leaving I had secured the best coverage available for my auto and homeowners policies at a significantly lower price than my past provider!"
We responded:
"Love your Five Star Review regarding your experience in getting your auto insurance and home insurance with State Farm through Mary at my office! Welcome to the State Farm family!"
Rocio Rosales
January 10, 2025
5
out of
5
rating by Rocio Rosales
"Mary made the process so easy. She answered all the questions we had and was very easy to get ahold of."
We responded:
"We so appreciate your Five Star Review, Rocio, and sharing your experience with Mary! Thank you for being a part of the State Farm family."
Scott Duncan
December 13, 2024
5
out of
5
rating by Scott Duncan
"Mary was very nice getting a quote for my truck, very patient with me as we went thru all the questions, all n all a very nice transaction, I will highly recommend your company to friends and family....."
We responded:
"Really appreciate you sharing your experience of how Mary helped you with your truck insurance and then taking the time to give us a Five Star Review! Thank you so much Scott!"
Rachel Barber
December 13, 2024
5
out of
5
rating by Rachel Barber
"I have had State Farm for years. It was time to add my daughter and her new car she purchased. With rates for drivers under 25 and car in her own name created some challenges in cost. When Jenny told me I was like let me check other companies. State Farm was lower by $100 month or more. Jenny and Chauncy both helped me with looking many times over my options back and forth. I asked many questions and both were so nice. They understood my needs and challenges as a single mom. I’m very appreciative as well made the process so easy."
We responded:
"It certainly can be challenging to ones pocketbook when adding youthful drivers to their auto insurance! Thank you for taking the time to learn about all the discounts State Farm offers for your daughter to get the best premium possible. Thrilled with your Five Star Review and the nice comments about your experience with Jenny and Chauncy! Thank you, Rachel, and may your daughter stay safe as a new driver!"
Cheyanne Parrott
November 5, 2024
5
out of
5
rating by Cheyanne Parrott
"Absolutely amazing help! Couldn't be more pleased!"
We responded:
"You just made our day Cheyanne! Thank you for the Five Star Review-such a privilege to serve you and have you a part of our State Farm family!"
paloma rodriguez
October 30, 2024
5
out of
5
rating by paloma rodriguez
"Nelly Kaumo has been helping me with my home owners insurance and she has been great!!!! She is so attentive and listens to all of my needs and requirements. She is so knowledgeable about insurance that I have come to understand insurance a lot more. I couldn’t have asked for a better agent!"
We responded:
"We so appreciate you, Paloma, for taking the time to express your positive experience with our beloved Nelly! So glad that she was able to help you understand the importance and protection of your homeowners insurance. Thank you so much for your Five Star Review!"
Bianca Lynn
October 24, 2024
5
out of
5
rating by Bianca Lynn
"It has been a decade since I shopped around for auto insurance, and it has been that long since I had such a personable and knowledgeable agent. Mary Long made me feel confident in trusting the services they offer and gave me the best quote for my auto insurance needs."
We responded:
"What a wonderful Five Star Review you gave Mary Long regarding her help with your auto insurance! We are so happy to help you and hope that you're with us for another decade or more. Welcome to the State Farm family and thank you for taking the time to complete a review!"