State Farm® Insurance Agent Lona Mauk

"Samantha the service supervisor has been so helpful to me. I don’t think I could have gotten through this claim process without her. She is always willing to help and always has smile on her face. I am not tech savvy so I always come to her and she takes care of me."

"Samantha helped me switch from Framers to State Farm a few months ago, and I’m glad I did! The service has been excellent, and my premium is much better. She made the process easy and was great to work with. Highly recommend!"

"Everybody is so helpful and professional and love getting the candy in the office. Love living in a small town where I can come into the office."

"I received the most attentive customer service from Samantha O’Neal. She made my experience fast, easy and affordable."

"We have been with State Farm a long time.never really had to use it until this year, cars and huge fire, I mean they had to gut the place. The first surprise was when our agent told us they don’t take care of us we need to talk to an adjuster ok no problem. The second was they didn’t send an inspector out for 2 weeks. The third was the adjuster himself and how he spoke down to me and behaved as if I didn’t know what I was talking about or deserved attention. We had to ask for another adjuster which was taken care of.
Well let’s just make a long story short in the end both my car insurance and homeowners insurance went up the car I could handle, but my homeowners went up 4,000 dollars a year that disgusting amount wasn’t because of the fire I’m told , yeah right! When I just went out and got insurance 4,000 dollar cheaper. So beware of turning in claims it might turn around and kick u in the back."

"She came recommended from a customer. Called and left a message over a week ago.
No call back! This is the problem I have with my agent now and will not go through this again! I definitely wouldn't recommend her!"

"Lona Mauk and her absolutely amazing team have been taking care of my home and auto insurance for many years. They have been, and remain, The Best."

"Just started my policy with Lona Mauk. The ladies are so sweet and professional. Samantha helped me set my app up and helped me with my drive and save to help save me some money on my insurance."

"We switched insurance companies to Lona Mauk and have been so pleased. Cassandra is who I always deal with and ask for and she has been hands down the most helpful person there. Always so kind and patient and willing to answer all the questions I have. She is very helpful and knowledgeable. Great customer service. We have had to make several policy changes over last month and she made a very stressful process more peaceful and set my mind at ease! We didn’t have to think twice about changing companies after the 1st phone call. Once we switched they made setting up the app sure easy. Wish we would have switched a long time ago! They have by far the best rate for teen drivers hands down! The savings they offer are many!"

"I recently switched my life and renters insurance to bundle with my auto policy. Bailey and Dee were great helping me save lots of money. Highly recommend!"

"Bailey always goes beyond the call of duty, but today CASSANDRA solved my dilemma! Thank you Lona Mauk for hiring such smart and dedicated people."

"Lona Mauk -State Farm agency is great to work with. Been with her for over 15 years. Always willing to work with you and make any needed adjustments, additions, subtractions etc.. Use them for both home and auto."

"I've had State Farm insurance since I was 15, and I'm 70, need I say more!"

"Beat insurance in town Samantha helped me set up my account and was very helpful."

"Nelly is an amazing agent! Always quick to answer my calls and provide amazing service."

"Chauncy was so helpful. All my questions were answered. The transition in vehicles was very smooth."

"I’m 83 years old and have worked with many insurance companies over the years. This one is the best, its honest and patience. Samantha is a good agent she took the time to explain everything clearly and treated me with respect. I would recommend this agency without hesitation, Lona Mauk State Farm."

"Samantha help me this morning, and not only was she very sweet and helpful she got me twice the coverage for just a few dollars more a month! 10 out of 10 would recommend!"

"This office is amazing always so helpful. Best insurance in town. My whole family does business with Lona. Thank you Samantha for helping me with my account today!"

"I came in today and Chauncy was so helpful.
Everyone at the Athens,Tx office treats me with complete courtesy and efficiency.
Chauncy has been kind enough to let me walk right in and sit without me even asking.
A GREAT place to do business,
GREAT people to do business with.
Thank you All"

"Best insurance in town. Samantha always helps me with all my insurance needs."

"Samantha was very sweet and helped me file a claim with another company. I had no idea how to do it I called the 1800 for the other company and they would not help me. I am so glad I am with Statefarm."

"I want to thank Chauncy for helping me get my account straight. Samantha and she have been amazing to work with for our Drive Safe and Save applications! Keep up the great work all!"

"Carrie made the switch from Progressive to StateFarm easy as pie.
I am a loyalist and after many years with Progressive I realized how they had treated me was just as a profit maker for them."

"Great and Wonderfull insurance agency to work with. Chauncy up at Lona Mauk State Farm is very good at what she does and has been Very Helpful in any situation myself or Christina has had in the past. Awesome People and an Awesome place to work with for any of your insurance needs. Thank You 🙏"