State Farm® Insurance Agent Lona Mauk

"Carrie made the switch from Progressive to StateFarm easy as pie. I am a loyalist and after many years with Progressive I realized how they had treated me was just as a profit maker for them."

"Great and Wonderfull insurance agency to work with. Chauncy up at Lona Mauk State Farm is very good at what she does and has been Very Helpful in any situation myself or Christina has had in the past. Awesome People and an Awesome place to work with for any of your insurance needs. Thank You 🙏"

"Wanted to give a shout out to Chauncy for always being there when I have needed her. She has always gone above and beyond. Always professional. Go see her at Lona Mauk’s office Athens Tx"

"Always prompt and informative. Pleasant and enjoyable to deal with."

"Carrie has been incredible agent to work with! Since switching over, she’s taken the time to walk us through everything and make sure all of our paperwork was done right so we weren’t being overcharged or paying for things we didn’t need. She even helped us with the switch making sure the other agency didnt drag their feet. It’s rare to find someone who actually cares and follows through the way she does. She’s made the whole insurance process easy and stress-free. hands down the best agent I’ve ever had!!! Thabk you for all you do!"

"I was in the market for vehicle insurance; Ms. Carroll at State Farm helped me reduce my premiums AND increase my coverage by a significant amount when switching from another carrier I had traded with for the past 17 years. She was very patient with me and thoroughly answered my questions. After the initial sale, she contacted me about insurance coverages for other vehicles allowing me to further reduce my premiums. I was very appreciative of this extra-mile effort. Thanks!"

"Dee and Samantha are very patient and helpful with me. Best insurance in town at Lona Mauk."

"State farm is great and Samantha is very good at her job always so helpful when I come in"

"Chauncy was so helpful! Thanks to Chauncy for making the process so easy for my husband and I with our air conditioning claim. She was so sweet and great."

"Love Lona Mauk State Farm! Chauncy took care of our needs and got back with us so fast!"

"Great customer service here at Lona’s office. Chauncey and Samantha worked very well together to help me get my account all straightened up."

"I was referred by Chauncy for an Auto quote and Carrie helped us get our policy started. From the referral to the changing of our policy they were both very helpful and knowledgeable. They both answered all the questions we had and were super quick to any email! Great customer service from both ladies. We didn’t have to think twice about changing companies after the 1st phone call. Once we switched they made setting up the app sure easy. Wish we would have switched a long time ago!"

"Nelly Kaumo went above and beyond after my car accident. She was incredibly helpful, kind, and made the whole process so much easier. I truly felt supported every step of the way; I couldn't have asked for better service."

"The staff here has been so helpful in helping me get the coverage I needed in my budget. Chauncy R referred me to the agency and Mary L ran some different bundles for me to see what would work for me! Both ladies were so patient with me and busy life. Both of their communication during this experience was top tier! They explained everything and offered options I had never considered. Thank you so much!!!"

"I have been with StateFarm for now 4 years and have been very pleased with my home and auto insurance. Samantha helped me with my drive save and got me all fixed up thank you"

"Samantha is very helpful and sweet thank you for helping us"

"Samantha helped me add a new vehicle and set up my drive and save.Every time I need help I go into the office and all the ladies are so helpful.Lona Mauk is the best insurance company in town."

"Great service everyone was really nice"

"Lona Mauk State Farm is the best in Athens Texas. The ladies are always nice and professional. Samantha is always sweet and helpful every time I go in for help."

"I spoke to Nelly, she did a great job getting me low quotes! She answered all my questions, very friendly and helpful!!"

"I recently switched to Lona Mauk State Farm for my home insurance, and I couldn't be happier with the experience. Carrie made the process super easy to understand, and took the time to explain all the details to me. They offered a range of options that fit my needs and budget, without any pushy sales tactics!"

"I never realized how great Lona Mauk’s service was till I changed to another agent….stupid me. Lona’s office has reevaluated my policies, took off unnecessary coverages, and now they are efficient enough to call me when I owe them money, which I appreciate. Lona also fixed a huge and expensive mistake another agent (a relative!) caused me. THANK YOU LONA MAUK, YOU ARE THE BEST AGENT EVER."

"Yoselyn was very informative and most helpful! I appreciate feeling like a real person with each and every experience I've had with this office. Positive experience all around!"

"Chauncy has been so attentive and helpful as we navigated adding my daughter as a new driver and then as we added a vehicle, changed coverage, etc. She assisted us in getting the best possible coverage for my daughter and offered ways to discount her insurance. Every time I reached out to her, she got back to me promptly and got everything done really quickly. So appreciate working with her and wouldn’t hesitate to recommend her!"

"Always super friendly service! Jenny got me into a tailor made policy for my new car quickly and easily, couldn’t ask for a more smooth process!"