State Farm® Insurance Agent Lona Mauk
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Lelia Parker
June 17, 2026
"I've had State Farm insurance since I was 15, and I'm 70, need I say more!"
Diane Davis
June 3, 2026
"Beat insurance in town Samantha helped me set up my account and was very helpful."
Leslie Rivera
February 25, 2026
"Nelly is an amazing agent! Always quick to answer my calls and provide amazing service."
Andrea Mayo
January 28, 2026
"Chauncy was so helpful. All my questions were answered. The transition in vehicles was very smooth."
Terry Teems
January 21, 2026
"I’m 83 years old and have worked with many insurance companies over the years. This one is the best, its honest and patience. Samantha is a good agent she took the time to explain everything clearly and treated me with respect. I would recommend this agency without hesitation, Lona Mauk State Farm."
Tiffany Dykes
January 20, 2026
"Samantha help me this morning, and not only was she very sweet and helpful she got me twice the coverage for just a few dollars more a month! 10 out of 10 would recommend!"
Patricia Hogue
January 19, 2026
"This office is amazing always so helpful. Best insurance in town. My whole family does business with Lona. Thank you Samantha for helping me with my account today!"
Shannon Jenkins
January 8, 2026
"I came in today and Chauncy was so helpful.
Everyone at the Athens,Tx office treats me with complete courtesy and efficiency.
Chauncy has been kind enough to let me walk right in and sit without me even asking.
A GREAT place to do business,
GREAT people to do business with.
Thank you All"
Bill Autry
December 12, 2025
"Best insurance in town. Samantha always helps me with all my insurance needs."
"Thank you, Bill, for your wonderful Five Star review with positive comments! It is a privilege to have you a part of the State Farm family!"
June Farmer
December 10, 2025
"Samantha was very sweet and helped me file a claim with another company. I had no idea how to do it I called the 1800 for the other company and they would not help me. I am so glad I am with Statefarm."
"We’re honored by your positive feedback and look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know and please know that you made Samantha's day."
Morgan Jones
December 4, 2025
"No one will take care of your home and auto insurance needs like Lona Mauk and her absolutely amazing team."
"Thank you, Morgan, for your Five Star Review and wonderful comments! We so appreciate you and all the years you’ve been a part of the Lona Mauk State Farm family!"
Malcolm Quattlebaum
December 2, 2025
"I want to thank Chauncy for helping me get my account straight. Samantha and she have been amazing to work with for our Drive Safe and Save applications! Keep up the great work all!"
"Thank you for your 5-star review Malcolm! My State Farm team and I are happy to be your good neighbor for all these many years! We appreciate you and Tina!"
jeff light
November 1, 2025
"Carrie made the switch from Progressive to StateFarm easy as pie.
I am a loyalist and after many years with Progressive I realized how they had treated me was just as a profit maker for them."
"Welcome to the State Farm family Jeff! Thank you for the Five Star Review and your comments, we truly appreciate you and your business!"
Jerry Woods
October 28, 2025
"Great and Wonderfull insurance agency to work with. Chauncy up at Lona Mauk State Farm is very good at what she does and has been Very Helpful in any situation myself or Christina has had in the past. Awesome People and an Awesome place to work with for any of your insurance needs. Thank You 🙏"
"What a wonderful Five Star Review, Jerry, please know it’s our pleasure to assist you and Christina with your insurance needs! Thank you for your kind comments and if there is anything else we can do to help, please let us know!"
Sarah Lowry
October 27, 2025
"Wanted to give a shout out to Chauncy for always being there when I have needed her. She has always gone above and beyond. Always professional. Go see her at Lona Mauk’s office Athens Tx"
"We’re honored by your positive feedback regarding Chauncy and this agency! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know and we are happy to have you a part of the State Farm family!"
Edward Hamrick
October 27, 2025
"Always prompt and informative. Pleasant and enjoyable to deal with."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
heather macavoy
October 23, 2025
"Carrie has been incredible agent to work with! Since switching over, she’s taken the time to walk us through everything and make sure all of our paperwork was done right so we weren’t being overcharged or paying for things we didn’t need. She even helped us with the switch making sure the other agency didnt drag their feet. It’s rare to find someone who actually cares and follows through the way she does. She’s made the whole insurance process easy and stress-free.
hands down the best agent I’ve ever had!!!
Thabk you for all you do!"
"We appreciate your review and are delighted to know you had a great experience with Carrie in our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
James Frazier
October 16, 2025
"I was in the market for vehicle insurance; Ms. Carroll at State Farm helped me reduce my premiums AND increase my coverage by a significant amount when switching from another carrier I had traded with for the past 17 years. She was very patient with me and thoroughly answered my questions. After the initial sale, she contacted me about insurance coverages for other vehicles allowing me to further reduce my premiums. I was very appreciative of this extra-mile effort. Thanks!"
"Thank you for your 5-star review and wonderful comments regarding Jenny! My State Farm team and I are happy to be your good neighbor and we really appreciate your business!"
Derek Williams
October 9, 2025
"Dee and Samantha are very patient and helpful with me. Best insurance in town at Lona Mauk."
"Thank you, Derek, for your kind words and for your sharing your positive experience! We appreciate YOU and your Five Star Review! "
William Evans
September 30, 2025
"State farm is great and Samantha is very good at her job always so helpful when I come in"
"Thank you for reviewing our State Farm office and for the nice comments regarding Samantha! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
vivienne
September 9, 2025
"Chauncy was so helpful! Thanks to Chauncy for making the process so easy for my husband and I with our air conditioning claim. She was so sweet and great."
"Thank you for your feedback and comments regarding your experience with Chauncy! It’s our pleasure to assist you with your insurance needs and we deeply appreciate the many years you and Travis have been a part of the State Farm family - thank you Vivienne!"
Christy McClelen
September 3, 2025
"Love Lona Mauk State Farm! Chauncy took care of our needs and got back with us so fast!"
"Happy to have helped you, Christy, and happy to receive your feedback! Thank you for taking the time to comment about Chauncy and give a Five Star Review!"
Delores Boyd
August 26, 2025
"Great customer service here at Lona’s office. Chauncey and Samantha worked very well together to help me get my account all straightened up."
"Thankful we were able to help with your insurance and thankful for your comments and review! We appreciate you Delores!"
Kandice Johnson
August 26, 2025
"I was referred by Chauncy for an Auto quote and Carrie helped us get our policy started. From the referral to the changing of our policy they were both very helpful and knowledgeable. They both answered all the questions we had and were super quick to any email! Great customer service from both ladies. We didn’t have to think twice about changing companies after the 1st phone call. Once we switched they made setting up the app sure easy. Wish we would have switched a long time ago!"
Gaby Alvarez
August 20, 2025
"Nelly Kaumo went above and beyond after my car accident. She was incredibly helpful, kind, and made the whole process so much easier. I truly felt supported every step of the way; I couldn't have asked for better service."